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Buy a Per Ticket / Per Chat Support Plan

Customer Technical Support - Per Ticket Plans

This plan is perfect for you if you have been small hosting operations with the low number of technical support queries from your clients. It also works perfect if you just want to take some time off from your routine of technical support. We will take care of your hosting clients when you are gone.

Plan Features

a) Support for any number of servers
b) Support for any number of domains
c) 24 hours, 7 days a week support.
d) 30 minutes average response
e) 4 hour average resolution
f) Support for pre-sales issues
g) Rebooting by contacting D.C.
h) Monthly ticket usage reports
i) L1 & L2 tickets Handled

Plan Rates

$2.30 per ticket - 25 Tickets @ $57.50/mo Contact Us
$2.00 per ticket - 50 Tickets @ $100/mo Contact Us
$1.80 per ticket - 75 Tickets @ $135/mo Contact Us
$1.60 per ticket - 100 Tickets @ $160/mo Contact Us
$1.40 per ticket - 150 Tickets @ $210/mo Contact Us
$1.25 per ticket - 200 Tickets @ $250/mo Contact Us
Expires Monthly or reload when limit is reached Contact Us

Supported Technologies

BestServerSupport works on complex issues in servers to reduce downtime, improve performance and help Web Hosts to reduce their support costs. The BestServerSupport team consists of Computer and Electronics Engineers with years of experience in the Web Hosting industry. The combined expertise of 300+ engineers in BestServerSupport makes up a formidable talent pool, that can handle just about any technical challenge in Web Hosting.

Control Panel Software:

  • WHM cPanel
  • Parallels Plesk Control Panel products
  • Parallels Helm
  • WebsitePanel
  • Ensim
  • Hsphere
  • DonHost
  • Directadmin

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